Orders
Order statuses
What each status means — update via Pidi or dashboard.
Status flow
| Status | Meaning | When to set |
|---|---|---|
| Pending | Order placed | Automatic |
| Confirmed | You accepted it | After verifying stock |
| Shipped | On its way | After courier handoff |
| Delivered | Customer received | After delivery |
| Cancelled | Cancelled | When needed |
Tell Pidi
"Mark order #1234 as confirmed"
"Ship order #1234"
"Mark all confirmed orders from yesterday as shipped"
Dashboard
Click order → change status → Save.
Update promptly. Customers appreciate knowing where their order stands.