Managing orders
Ask Pidi for quick updates, use the dashboard for visual overview.
Viewing orders
Ask Pidi
"Show me today's orders"
"How many orders this week?"
"Show pending orders"
"Find orders from Priya"
"What's my highest value order this month?"
Dashboard
Orders in sidebar → all orders sorted by date with status badges.
Updating order status
Tell Pidi
"Mark order #1234 as shipped"
"Confirm orders #1234, #1235, #1236"
"Cancel order #1237 — customer requested"
Dashboard
Click order → change status dropdown.
Pidi advantage: Batch updates — "mark all confirmed orders as shipped" — only Pidi can do this.
Analytics
Pidi advantage. Natural language analytics are far more flexible than dashboard charts.
"How much revenue this month?"
"What's my average order value?"
"Best-selling product?"
"Compare this week to last week"
"Which day gets the most orders?"
"Revenue by category"
Notifications
When you update status, customers get notified automatically via WhatsApp or order tracking page.