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Analytics

Customer insights

Know your customers — where they are, what they buy, how often they return.

Top products

See which products generate the most revenue and orders. Use this to:

  • Promote winners — broadcast your best sellers
  • Spot slow movers — consider price changes or better photos
  • Plan inventory — stock up on what sells

Geographic breakdown

See where your customers are ordering from, broken down by region. This helps you:

  • Target broadcasts — mention locations in your messages
  • Plan shipping — understand delivery distances
  • Expand smartly — know which regions to focus on

Repeat customers

Track how many customers come back:

  • New vs returning — healthy stores have 20-30% returning customers
  • Order frequency — how often do repeat buyers order?

Using insights with Pidi

"What's my best-selling product this month?"

"Which city are most of my orders from?"

"Show me customers who ordered more than twice"

"Which products haven't sold in 30 days?"

Weekly habit: Check your analytics every Monday morning. Or just ask Pidi — "Give me a weekly performance summary."

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