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Meet Pidi

Pidi on WhatsApp

Use Pidi directly from WhatsApp — no dashboard needed.

Pidi works on two channels:

  1. Dashboard chat panel — the right-side panel on your Pidiga dashboard
  2. WhatsApp — message Pidi directly on your phone

Both channels connect to the same Pidi. Your conversation history, products, orders — everything syncs.

Getting started

Message +91 9567 704 751 on WhatsApp, or tap the WhatsApp button on pidiga.com.

See the full WhatsApp guide: Getting started on WhatsApp

What works on WhatsApp

Everything that works in the dashboard chat also works on WhatsApp:

  • Add and edit products
  • Manage orders
  • Generate images (send the result back to you in chat)
  • Write marketing content
  • Send broadcasts
  • Check analytics and credit balance

Sending photos

A unique WhatsApp advantage — send product photos directly:

Send a photo + "Add this as a product, name it Handmade Candle, price 350"

Send a photo + "Enhance this photo"

Send a photo + "Remove the background and make it white"

Pidi sees the photo and processes it instantly.

Notifications

When you use WhatsApp, Pidi also sends you:

  • Order alerts — new orders, payment confirmations
  • Morning brief — daily 9 AM business summary (learn more)
  • Credit warnings — when your balance is running low

WhatsApp is the recommended channel for sellers who manage their store on the go. Most Indian sellers prefer it over the dashboard.

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