Marketing
Broadcasts
Pidi sends WhatsApp messages to your customers — Pidi only.
Pidi only. Broadcasts can only be sent through the chat panel. No dashboard interface for sending.
Tell Pidi
"Send a broadcast to all customers: New collection just dropped! Check out our Summer Edit"
"Write and send a broadcast about my new silver anklet collection"
"Broadcast a Diwali sale — 25% off everything"
Sample prompts
| Scenario | Tell Pidi |
|---|---|
| New launch | "Broadcast: We just added 10 new earring designs!" |
| Flash sale | "Send broadcast: 40% off all items, today only!" |
| Festival | "Write and send a Pongal greeting with a mention of our festive collection" |
| Restock | "Tell customers Gold Temple Necklace is back in stock" |
| Re-engage | "Message customers who haven't ordered in 60 days — include 10% off" |
Best practices
- Keep short — WhatsApp = scannable
- Include a link — easy to act
- Add urgency — "This weekend only"
- 1-2 per week max — respect attention
- Time it right — evenings and weekends
Power combo: "Pidi, write a broadcast about new arrivals, generate an Instagram image for the hero item, and draft a WhatsApp status." One conversation, full marketing push.